We hope you are delighted with your purchase from www.herostockbridge.co.uk -
However, completely understand if something's just not quite right.
You have 14 days to return your goods.
Simply fill out the Returns Form that is enclosed with your order, re-package your goods and return to :
Hero, Nomads House, High Street, Stockbridge, SO20 6HE
It's really important that your goods are still in their original, unworn/unused condition. If an item has been worn or used, I'm afraid we won't be able to issue a refund.
Once we have received your goods, your refund will be processed immediately and may take up to seven days to reach your bank account. The refund will be issued to the original payment method.
It's advisable to get a certificate of postage as we can't be responsible for lost packages.